Guest calls me from their room on the far side of the property, opposite the lobby:
- GUEST: Hi, I'm trying to connect to the internet, and its not working.
- ME: Well, it is not guaranteed to reach to your room. The wi-fi is ONLY guaranteed in public areas, like in the lobby and out by the pool.
- Well I see the Anabella Hotel, and the Best Western Hotel, is that you?
- No ma'am, you are staying at the Eden Roc Inn & Suites.
- Oh, so does that mean that I don't get internet in my room?
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